This course focuses on business architecture, an essential aspect of improving operational efficiency, customer satisfaction, and profitability within an organisation. It covers how to develop a comprehensive understanding of an organisation’s processes, capabilities, and people to identify and implement strategic improvements. The course is designed to equip learners with the knowledge and skills needed to create a robust business architecture that aligns with the organisation’s objectives.

You’ll Learn How To:

• Understand business architecture concept that helps organisations to achieve strategic goals and improve decision-making.
• Gather information on goals, stakeholders, and the business environment to form a comprehensive view.
• Define the benefits dependency network, mapping the relationship between capabilities and benefits.
• Develop a business capability architecture as a blueprint of the organisation’s processes.
• Collaborate with stakeholders, create empathy maps, and personas to understand their needs and motivations.
• Identify key touchpoints and interactions between the organisation and its customers.
• Manage the business architecture programme by creating and implementing a roadmap for strategic initiatives.

Recommended For:

This course is intended for business analysts, project managers, business architects, and anyone interested in understanding business architecture principles and practices.

Course Duration: 5 Days View Schedule

Mode of Training: Synchronous e-learning

Pre-requisites:

• CITA-F certification (mandatory)
• lasa Associate- Business Technology Strategy certification (highly recommended)

Certification:

Learners who have met a minimum of 75% attendance and passed the IASA CITA-A in Business Architecture Exam will receive:

• Certificate of Completion by IASA
• Certificate of Achievement by IASA
• IASA Certified IT Architect – Associate (CITA-A) Digital Badge