Data Protection Policy

ATD Solution recognises the importance of safeguarding personal data and is committed to complying with the Personal Data Protection Act (PDPA). These guidelines outline the principles and practices governing the collection, processing and protection of personal data by ATD Solution.

These guidelines apply to all ATD Solution employees, contractors and third parties involved in the processing of personal data, covering all activities conducted within the organisation, including but not limited to customer interactions, employee management, and marketing efforts. The PDPA guidelines may undergo modifications as necessary, as mandated by both the government bodies and training principals.

Website Privacy Policy

Our company will maintain an updated and easily accessible privacy policy on our website (, outlining how personal data is collected, used, and protected through our physical and digital forms to transact or procure our services and goods in which your information is needed to be collected in serving you or meet the transactional requirements.

We will clearly inform website visitors about the collection and use of their personal data and obtain explicit consent before collecting any information, ensuring transparency and compliance with PDPA regulations.

We collect one or more of the following personal data such as identification/passport number your full name, gender, address, telephone / mobile numbers, e-mail address, date of birth, educational level, job designation, work experience, nationality, user preferences, and purchasing information including credit/debit card details.

Personal Data which you provide to us may be used by us and disclosed to our principles, business partners, third-party contractors and/or service providers for the following purposes:

  • to respond to your requests and queries;
  • to provide goods and services to you;
  • to verify and process your personal particulars and payments;
  • to communicate with you;
  • to enforce contractual and legal rights and obligations;
  • for marketing research, user profile and statistical analysis;
  • to send you information, promotions, updates, and marketing and advertising materials related to our goods and services and those of third- party organisations;
  • in qualifying for Government or Institutional disbursement of Funding, Grants and Incentives directly or indirectly to the owner.

By complying with law, the requests of law enforcement and regulatory officials, or orders of court; and otherwise, we will not pass any personal information collected through this website or any other means to any third party without the consent of the individual.

Secure data transmission

We will collect only necessary personal data on our website and refrain from requesting excessive or irrelevant information from visitors, respecting their privacy and minimising data collection risks. No data transmission over the internet can be entirely secure, so we do not guarantee the security of your Personal Data and/or use of the website. However, we will ensure that data transmission on our website is use commercially reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology.

User rights

Our website will provide visitors with easy-to-use mechanisms to access, update, or delete their personal data stored on our platform, empowering them to exercise their rights under the PDPA.

By submitting Personal Data to us or by using our services, you are consenting to:

  • our collection, use and disclosure of your Personal Data for the purposes set out in clause 2; and

  • the transfer and processing of your Personal Data by third parties outside of ATD Solution, who may be based in different countries and each country may not provide the same level of data protection.

If you do not wish for us to collect, use and disclose your Personal Data as set out in clause 2 or you wish to withdraw your consent to the above, you can e-mail us at any time to let us know of any objections you may have as to how we collect, use or disclose your Personal Data. Please be note that your personal information may be shared with third-party organisations we have enlisted as our agents to provide services, including data processing.

Third-party services

We will carefully vet and ensure that any third-party services used on our website (e.g., analytics, advertising networks) comply with PDPA requirements and prioritise data protection, maintaining control over data shared with external partners. Our business partners and third-party contractors and/or service providers may collect, use and transmit your precise location data, including your real-time geographic location, to provide location-based services or functionalities via any software and/or mobile application.

However, our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them under their privacy policy, which may differ from ours.

Use of cookies

We use “cookies”, where a small data file is sent to your browser to store and track information about you when you enter the Site. The cookie helps to track information such as the number of users and their frequency of use, profiles of users and their preferred websites and also allows us to display more personalised content, thereby enhancing your experience of the website.

Most browsers accept cookies automatically and by continuing to use the website, you agree to the placement of cookies on your device. However, you can change your settings to remove them or prevent your computer from automatically accepting them if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. For example, the website may not be able to recognise your “Commenter ID”, meaning that you will not be able to leave comments.

Like many website operators, ATD Solution may use an independent company (the “Third-Party Market Research Company”) to measure and analyse the Internet usage of the Site. ATD Solution may use the Third-Party Market Research Company’s services to collect the following core information on the usage of the Site, including:

  • The number of page views (or page impressions) that occur on the Site;
  • The number of unique visitors to the Site;
  • How long these unique visitors (on average) spend on the Site when they do visit; and
  • Common entry and exit points into the Site.

This information is collated by the Third-Party Market Research Company and provided to ATD Solution to assist in analysing the usage of the Site. Such data is also made available to media organisations and research companies, for the purpose of conducting industry comparisons with other Internet portals. Pages on ATD website may be coded with software which enables the Third-Party Market Research Company and ATD Solution to track visitors to the website.

Social Media Privacy Policy

Our company will review and adjust privacy settings on social media platforms to ensure the protection of personal data shared by us or our representatives, maintaining a secure online presence.

Data handling

We will exercise caution when collecting and sharing personal data on social media, ensuring compliance with PDPA regulations and obtaining necessary consent from individuals, fostering trust and transparency in our interactions.

Monitoring and moderation

We will implement measures to monitor and moderate user-generated content on social media to prevent the unauthorised disclosure of personal data or sensitive information, safeguarding the privacy of our followers and subscribers.

Data retention

We will regularly review and delete outdated or unnecessary personal data collected through social media interactions to minimize data retention risks and uphold data protection principles.

Event Privacy Policy

Consent for registration

Our company will obtain explicit consent from event participants before collecting their personal data for registration purposes, clearly stating the purposes for which the data will be used, respecting individuals' privacy preferences.

Secure registration process

We will implement secure registration processes for events, such as using encrypted forms or secure online platforms, to protect personal data from unauthorised access, ensuring a safe and reliable experience for participants.

Data access controls

We will limit access to personal data collected during events to authorised personnel only and ensure that data is stored securely and confidentially, maintaining strict control over event-related information.

Consent for photography and videography

We will obtain consent from event participants before capturing and using their images or videos for promotional or marketing purposes during the event, respecting individuals' rights to control their likeness and personal data.

Data disposal

We will dispose of personal data collected during events securely and responsibly after the event has ended, following data retention policies and guidelines outlined in our organisation's data management procedures, minimising risks associated with data retention and storage.

Grievance Redressal

In case you have any concerns or queries, please reach out to our Grievance Officer at Our Grievance Officer shall undertake all reasonable efforts to address your grievances in the shortest possible time.

Last Updated on 13 March 2024

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