Executive Seminar Topics

Topic 1: Digital Transformation Competency Development


Synopsis:
In today’s world of ever-accelerating innovation, nimble challenges spring up and disrupt business overnight. Keeping pace with technology to provide a competitive edge and ensuring long-term market relevance can be a daunting task. Digital Enterprise Architecture (EA) helps bridge the digital gap between strategies and realisation in order to drive business goals and achieve long-term sustainable success with Digital Transformation.
Business and IT leaders are required to make strategic decision to embrace the power of digital technology as its integral to the success of every aspect of the organisation, and as well to have a comprehensive capability and competency development plan to equip people within the organisation with the ability to perform all the necessary tasks required with the relevant skills, knowledge, attitude, experiences and qualifications.
Attend this seminar to explore how you can leverage and deepen your insights on Digital EA.

Learning Points
  • Overcome new challenges for the Digital Business Transformation.
  • Methodology - How to implement a Digital Business.
  • Competency requirement for the transformation journey.
  • Case studies on enterprises have adopted a successful transition toward digital maturity.
  • Training Need Analysis for organisations.

Target Audience
  • Middle Management to Senior Management (i.e. CTO, CIO Vice Presidents, Head of IT and Directors).
  • Enterprise Architects (i.e. Software, Infrastructure, Business, and Information).
  • Professionals involving in IT Governance, Strategy, Transformation.
  • Human Resource Managers and Talent Management Managers.

Topic 2: Enterprise Architecture in a Nutshell


Synopsis
Enterprise Architecture (EA) is rapidly becoming the fastest growing and in-demand management principle that is defining the effective and sustainable technological adoption for the organization or government agencies.
Business leaders and IT architects are responsible for architecting the enterprise technology blueprint to that of the organizations’ goals and objectives, bringing value to the business. IT roles and functions have changed in the last decade from a business enabler to become a strategic necessity, thus helping enterprises to improve in their business capabilities.

Event Objectives
This session will provide:
  • An overview on how EA can bring together business and IT integration to deliver enterprise capabilities.
  • How to establish the Enterprise Architecture in steering and driving the business capabilities.
  • Common best practices and innovations through the use of the right technology to streamline the IT complexity.
  • How IT can enhance the organization competitiveness.

Target Audience
Anyone who is involved as stakeholders for IT projects or initiatives that include both IT and Business teams, Software / Business / Information / Infrastructure Architects, Business Analysts, System Analysts or Consultants.

Topic 3: Digital Transformation with Enterprise Architecture


Synopsis
Digital business transformation needs to be successful in order to create new opportunities for growth, performance and competitive advantage. The fundamental structure of an organisation’s business, information systems and technology for delivering a business-driven approach will change the way we manage the digital business.
The EA team can help to establish new rules and processes around technology usage to ensure consistency across business units and functions. As such, this will assist the CEO, CIO, CDO and other senior leadership in the organisation to foster a clear further development and focus of new business approaches. It will also avoid some of the potential pitfalls and enable an organisation to compete more effectively through Enterprise Architecture.

Event Objectives
In this session, we will look at:
  • Latest tactics and best practices to help IT leaders and business stakeholders formulate digital strategies.
  • Overcome new challenges for the Digital Business Transformation.
  • Methodology - How to implement a digital business.
  • Competency requirement for the Digital Transformation process.
  • Case studies on enterprises have adopted a successful transition toward digital maturity.

Target Audience
Anyone who is involved as stakeholders for IT projects or initiatives that include both IT and Business teams, Software / Business / Information / Infrastructure Architects, Business Analysts, System Analysts or Consultants.

Workshops for Business Leaders

Topic 1: Adopting Business Technology Strategy for today's Digital Era


Synopsis:
In today’s digital era, the disconnection between Business & Technology Strategies (BTS) can have a crippling effect on the organisation. To avoid such pitfalls, the organisation must connect and integrate to both business and technology strategic planning so that the organisation can embark into continuous digital transformation and to be protected from any disruptions that may come our way.
The workshop objective is to equip participants with an insight knowledge on how Digital Enterprise Architecture enables an organisation to orchestrate it’s BTS across the business, data, application and technology domains. With focus on the realisation of the organisation strategy, we will look into the tactical and strategic planning of technology investments for digital transformation.

Learning Points
  • Organising Digital Business Entities.
  • Discovering Key Motivational Drivers for the Digital Business.
  • Exploring the Digital Map for Business Transformation.
  • Mapping Internal Organisational Structure & Executive Roles to the Digital Landscape.
  • Organising Information to Perform Initial Analysis.

Target Audience
Anyone who is involved as stakeholders for IT projects or initiatives that include both IT and Business teams, Software / Business / Information / Infrastructure Architects, Business Analysts, System Analysts or Consultants.

Topic 2: Optimizing Customers Journey Mapping through Enterprise Architecture


Synopsis
Customer Journey Mapping is a strategic planning tool that provides a common understanding of how customers are interacting with various touchpoints to reach their goals and their whole experience. It also consists of business parts (e.g. journey stages, customer goals & outcomes, needs, services, touchpoints, systems, business processes, people) go into making up those interactions and experiences (e.g. rational and emotional part of the experience).
Customer journey mapping provides an opportunity for business architect and customer experience (CX) professionals to design customer experience consciously from an outside-in perspective with the focus of orchestrating and integrating touchpoints across the journey. Customers see one organization rather than a collection of dis-joined products, services, interactions, and touchpoints. Build collaboration capabilities to orchestrate and integrate touchpoints to create the WHOLE experience.

Learning Points
  • Understand the core concepts of customer centricity and service re-design principle.
  • Learn the various elements and techniques to visualise the customer journey map.
  • Identify areas of improvement trough gap analysis methods that focuses on customers’ perspective.

Target Audience
  • Customer Service / Customer Facing team
  • Service Designer / Business Analyst
  • Customer Experience (UI/UX) Designer
  • Business Process Analyst / System Analyst
  • Product / Service Development Professional
  • Enterprise Architect (Business, Information & Solution)

Topic 3: Digital Enterprise Agility with Enterprise Architecture


Synopsis
The current Digital landscape has open up new markets and business models. Traditional companies now have to compete for market share with these new businesses. One tried and tested form of response sto such challenges is Enterprise Agility more so having Digital Enterprise Agility where the business or organisation can respond rapidly to change by adapting its technology adoption to meet the challenges and new business needs.
Enterprise Agility can be realised with the adoption of a disciplined EA strategy that is based on collaboration, enablement, and streamlining the flow of work that are the key to Enterprise Architecture (EA) success. Through these disciplined strategies it will be able to produce light-weight, yet still sufficient artefacts that will give visibility and insight to the business - technology adoption landscape which are the key to the success.
This presentation explores both the success factors and failure factors surrounding EA and the strategies for a lean/agile approach with EA.

Event Objectives
In this session, we will look at:
  • Develop an Enterprise Architecture approach, practice and strategies for Enterprise Agility.
  • Identify Business moments through Customer Journey Mapping approach.
  • Establish the EA capabilities required for an EA Adoption. Improve interactions between the business and IT, redefining roles within business units and the IT organization.
  • Developing and managing EA Artefacts for decision making.

Target Audience
  • Business Units leads/managers.
  • Business Planning / Process Analyst.
  • Business Analyst / System Analyst.
  • Business / Marketing Strategy Development.
  • Transformation Unit/Office.
  • Enterprise Architects (Business, Information & Solution).