The idea of shifting toward digital business across the organization was speculative for most C-level executives a few years ago. It has undeniably become a reality for many in 2018 as digital is a top priority across all industries, according to the Gartner 2018 CIO Agenda survey.
Most companies across the globe are in the process of defining or executing a digital transformation in response to what has been tagged ‘fifth industrial revolution’ which is expected to significantly change the way we live, work and interact with one another.
Digital transformation isn’t just some technology project. It requires that an organization rethink its business model and how it serves the customer.
It seems the CIO is getting popular again in executive circles. I have predicted this for many years as digital society forces technologists out into the lime-light and as business, government, and society run more and more on technology over antiquated business patterns
The World Economic Forum calculates that digitisation could deliver $100 trillion in value to global businesses across the next decade. However, not every business will succeed in gaining a share of this due to failing to overcome impediments.